Welcome to Bright Partners
Bright Partners is a member of the Real Estate Institute of the ACT. Our clients can be sure that they are protected by the REI Code ofConduct and we can be sure that our business is conducted in the best interest of the entire community. We strongly adhere to the idea of ethical conduct and honest business practice. We make every staff member accountable by ensuring that they adhere to the code of practice as determined by the Real Estate Institute of Australia. The code sets out a standard of moral conduct for our industry. It is a fundamental rule of our organization. With arguably one of the most experienced teams, in terms of combined experience between all our staff, our office has four registered agents and one licensed agent, which in itself shows the depth ofexperience and educational qualifications. All of our consultants have extensive experience throughout the Canberra/Queanbeyan region and offer a high profile in the Inner North and Inner South market. As such, we have an extensive client list.
We consider our team to be highly professional and amongst the best in Canberra.
Our emphasis on relationships as a small agency, which in many cases has turned to friendships, is really our main point of difference. Whilst large agencies certainly offer greater financial resources, it is a fact that large organizations in some cases cannot offer what is considered personal service through their sheer size. As a boutique exclusive agency, in excess of 80% of our business comes from referrals, which means we have a term relationship with existing clients. We are committed to constantly assessing and improving our standard of service. We also offer a 24 hour emergency service to our tenants and clients.
As a small office our communication skills are critical. We have found by constantly striving to improve our communication skills that our referral base has expanded dramatically, as we envisage a high percentage of our growth will occur via this referral base .Bright Partners recently relocated its’ office and customized the fit out to maximize efficiency and staff comfort as well as the ability to deliver professional services. We will continue to develop our office and the facilities that it offers. We are now located in a prime location in Manuka directly between St George Bank and Australia Post, offering our clients maximum exposure through window displays. Our ultimate goal is to become one of Canberra’s most exclusive boutique agencies offering a premium service and building our reputation on this service. In doing this we firmly believe that there is a large percentage of the market who are looking for that personal touch, and a longer term relationship with an agency, as they would their lawyer or accountant. It is our primary goal to build on these relationships to ensure a solid base for our company and future advancement of our staff. Focusing on this it is extremely important to us that our clients feel that they are attaining the best possible service in the marketplace and we believe that Bright Partners Total Property Management is in a perfect position to offer that service.
